T
Touch ‘n Go
Listed Editorially researched
Touch 'n Go traces its card-based electronic payment service to 1997. The payment system expanded beyond toll use into areas including transit and parking.
Registered name
Touch 'n Go Sdn Bhd
Registration no.
199601034048 (406400-X)
Founded
1997
Headquarters
Ground floor, Tower 6, Avenue 5, Bangsar South,…
Industry
Finance
Business type
Financial Services
Key person
Alan Ni · Chief Executive Officer, TNG Digital
Official website
Verification
Listed
About Touch ‘n Go
Touch 'n Go describes itself as part of Malaysia's mobility ecosystem, with products spanning cashless tolling, parking, public transport and digital payments. The first Touch 'n Go Card was introduced in 1997.
The company says it entered fintech in 2017 when Touch 'n Go and Ant Financial formed TNG Digital. TNG Digital launched TNG eWallet in 2018, and the eWallet later expanded into payments, investments, lending, insurance, remittance and other services.
The official customer-service page publishes a Kuala Lumpur address, careline numbers, email and weekday visitor hours. The official site also lists current TNG Digital board and management roles on its leadership page.
Company Information
| Company name | Touch ‘n Go |
| Registered name | Touch 'n Go Sdn Bhd |
| Registration no. | 199601034048 (406400-X) |
| Brand name(s) | Touch 'n Go TNG eWallet Touch 'n Go RFID Touch 'n Go Card Touch 'n Go Charm |
| Founded | 1997 |
| Industry | Finance |
| Headquarters | Ground floor, Tower 6, Avenue 5, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia. |
| Phone | +603-2714 8888 |
| General email | careline@touchngo.com.my |
| Website | Official Website |
| Opening hours | Bangsar South: Mon-Fri (working days only), 9.00am-5.00pm. Touch 'n Go careline: Mon-Fri 8.00am-8.00pm; TNG eWallet general careline Mon-Sun 7.00am-10.00pm; fraud careline 24 hours daily. |
| Social profiles |
Products & Services
Touch ‘n Go provides the following publicly documented products and services.
Touch 'n Go Card
Cashless payment for tolls, parking and public transport, with online reloads; NFC-enabled cards are also described.
Official pageTNG eWallet
Digital wallet and financial-services platform offering payments, money management, rewards and travel.
Official pageGOfinance
Financial hub providing access to investment, lending, insurance, credit and remittance services.
Official pageCompany Photos
No approved photo is on file for this record yet.
Google Reviews
Google rating and review information is not currently available for this record.
Leadership & Key People
Public professional information about founders, directors and key business leaders associated with Touch ‘n Go.
Alan Ni
Chief Executive Officer, TNG Digital
Datuk Syed Zaid Albar
Chairman and Non-Independent Non-Executive Director
Michael Siow
Chief Financial Officer, TNG Digital
Leslie Lip Mun Foong
Chief Technology Officer, TNG Digital
Company Timeline
1997
— Touch 'n Go traces its card-based electronic payment service to 1997.
Source · https://www.touchngo.com.my/about-us/our-story/
2017
— Touch 'n Go eWallet was launched in 2017 through the digital-finance business associated with TNG Digital.
Source · https://www.touchngo.com.my/about-us/our-story/
1997
First Touch 'n Go Card introduced — The first Touch 'n Go Card was introduced.
Source · https://www.touchngo.com.my/about-us/our-story
2000
SmartTAG launched — SmartTAG hit the market for toll convenience.
Source · https://www.touchngo.com.my/about-us/our-story
2017
TNG Digital established — Touch 'n Go and Ant Financial formed TNG Digital through a strategic partnership.
Source · https://www.tngdigital.com.my/about-us/
2018
TNG eWallet launched — TNG Digital launched TNG eWallet.
Source · https://www.tngdigital.com.my/about-us/
2021
GO+ launched — TNG Digital launched GO+, its first financial-services product combining returns with payment capabilities.
Source · https://www.tngdigital.com.my/about-us/
Awards, Certifications & Recognition
| Putra Brand Awards 2025 | 2025 |
| PayNet Malaysian E-Payment Excellence Awards 2025 | PayNet 2025 |
| Malaysia Digital Status | MDEC 2024 |
MalaysianRecord Verification
This Company Record is listed on MalaysianRecord but does not currently display a MalaysianRecord Verified status. Absence of a Verified status does not indicate a business is unsafe or illegitimate.
Locations
| Bangsar South | Ground floor, Tower 6, Avenue 5, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia. · +603-2714 8888 |
Brands & Related Entities
| Strategic partnership vehicle established by Touch 'n Go and Ant Financial; operator of TNG eWallet | TNG Digital |
| Strategic partner in establishing TNG Digital | Ant Financial |
Stories About Touch ‘n Go
Sources & Research Notes
Information in this record was compiled from the sources listed below and may include company-submitted material reviewed before publication.
- touchngo.com.my2026-09-05
- TNG Digital Our story2026-09-06
- Contact Us2026-09-06
- Leadership2026-09-06
- Awards2026-09-06
- Press Releases & Coverage2026-09-06
- Experian Malaysia company profile2026-09-11
Record History
- First-pass record built from the V5 proposal (§20) and the company's own website. Legal entity, leadership, full product catalogue, opening hours and photos still need to be collected before this record is complete.
- Official-source enrichment: overview, registered_name, hq_address, opening_hours, founded_year, phone, general_email, brand_names, markets_served, customer_segments, facebook_url, business_type, state, services, people, timeline, recognition, locations, brands, sources, faqs, photos.
- Registration number added from a public business-registry source (the company's own site did not publish one). Note: TNG Digital Sdn Bhd (eWallet arm) is a separate entity: 201701042478 (1256651-M)
Frequently Asked Questions About Touch ‘n Go
What does Touch ‘n Go do?
Touch 'n Go traces its card-based electronic payment service to 1997. The payment system expanded beyond toll use into areas including transit and parking.
Where is Touch ‘n Go based?
Touch ‘n Go lists its headquarters or primary business address as Ground floor, Tower 6, Avenue 5, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia..
When was Touch ‘n Go founded?
Touch ‘n Go records its founding year as 1997.
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